Re: Customer Service Rep

Opus the Penguin wrote:
> 
> Veronique (veroniqueunique@[EMAIL PROTECTED]
) wrote:
> > Opus the Penguin <opusthepenguin+use...@[EMAIL PROTECTED]
> wrote:
> >
> >
> >> So I've got $169.98 to spend at Office Max and as many chairs in
> >> just as good condition as when I started out.
> >
> >
> >
> > Wow. Now I'm wondering if I should have bought something at
> > OfficeMax instead of going to Craigslist to get an fancy-pants
> > chair.
> >
> 
> Heh. It's easy to see how they make money with those extended
> warranties. I bought one and forgot all about it. I suspect a lot of
> people do. Presumably all the misdirection I got was unintentional,
> but it's easy to see how that could work to their advantage as well.
> 
All the similar companies that have got in trouble playing these
games suggests that it is hardly unintentional. You got past the
point where it made sense to continue to piss you off, better buy
you off, shut you up.

-- 
"Question, two men starving to death decide to eat their hair like
spaghetti. Is that funny?"
"Hmmm, well, it depends on if by funny you want to make people
laugh."
-+Eddie Izzard and Joanna Lumley, "The Cat's Meow"