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Celebrities > Cecil Adams > Re: Customer Se...
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Re: Customer Service Rep

by Opus the Penguin <opusthepenguin+usenet@[EMAIL PROTECTED] > Apr 11, 2008 at 09:53 PM

Dana (dcarpend@[EMAIL PROTECTED]
) wrote:

> On Apr 11, 1:45 pm, Mary <mrfeath...@[EMAIL PROTECTED]
> wrote:
>> On Apr 11, 12:42 pm, Dover Beach <moon.blanc...@[EMAIL PROTECTED]
> wrote:
>>
>>
>>
>> > Oy.  I just called Farmers (the place was previously insured
>> > through Farmers) and got an agent who is willing to give it the
>> > ol' college try. 
>> >  He, too, seemed to feel that it is necessary to have a human
>> >  being as 
>> > the named insured, though he was also willing to wedge the
>> > trust's name into the relevant field.  So I put a call in to my
>> > lawyer (not my husband) and asked if I should be the named
>> > insured since I'm the trustee.  I really don't think my mom
>> > should be the named insured. 
>>
>> I don't understand why they think a trust or other non-human
>> being can't be a named insured.  Companies are named insured all
>> the time. 
>>
>> I mean, these people are working in the insurance industry,
>> shouldn't they know this stuff?
>>
> 
> 
> You apparently hold the charmingly naive notion that customer
> service representatives know at least a modi*** of information
> about the company they represent.  It is my sad duty to inform you
> that I recently got on live "help" chat (and I use the term "help"
> quite loosely) with Comcast cable, to ask them what channels were
> included in basic cable.  The rep could not tell me.  They gave me
> the URL to the page on the website I had already been to.  I
> pointed out to them that the webpage instructed customers to click
> on a drop down list and choose the service package they were
> interested in, but failed to actually provide a drop down list. 
> Could they please just tell me which of the channels listed were
> included in basic cable? 
> 
> No, they could not.  They could only look at the same damned
> website I was already on, and read it to me.  That was all.  They
> could, however, put in a request for a program guide to be
> snail-mailed to me.  Which took about two weeks, BTW.
>

Could they put in a request for a program guide to be snail-mailed to 
themselves?

-- 
Opus the Penguin
Most of us don't store much fat in our heads. - bill van
 




 110 Posts in Topic:
Customer Service Rep
Dover Beach <moon.blan  2008-04-10 22:26:42 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-10 15:34:31 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-10 20:53:51 
Re: Customer Service Rep
darkon <darkon.tdo@[EM  2008-04-11 10:15:35 
Re: Customer Service Rep
Boron Elgar <boron_elg  2008-04-10 18:52:44 
Re: Customer Service Rep
"Jim Beaver" &l  2008-04-10 23:35:43 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-10 23:41:44 
Re: Customer Service Rep
"Jim Beaver" &l  2008-04-11 01:07:28 
Re: Customer Service Rep
"Bill Bonde ( 'the o  2008-04-13 02:43:50 
Re: Customer Service Rep
"ZBicyclist" &l  2008-04-13 00:57:39 
Re: Customer Service Rep
"Bill Bonde ( 'the o  2008-04-13 18:43:04 
Re: Customer Service Rep
Snidely <Snidely.too@[  2008-04-10 18:42:38 
Re: Customer Service Rep
"D.F. Manno" &l  2008-04-11 23:12:19 
Re: Customer Service Rep
Mr C <camsoccer@[EMAIL  2008-04-10 19:01:04 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-10 21:34:41 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 17:40:57 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 17:44:33 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 19:33:17 
Re: Customer Service Rep
Snidely <Snidely.too@[  2008-04-10 19:48:54 
Re: Customer Service Rep
"Lisa Ann" <  2008-04-11 08:56:14 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 13:19:41 
Re: Customer Service Rep
nospam@[EMAIL PROTECTED]   2008-04-11 16:55:06 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-11 10:14:40 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 17:42:56 
Re: Customer Service Rep
Rod Stiffington <inval  2008-04-11 10:19:50 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 17:42:15 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-11 10:45:42 
Re: Customer Service Rep
Neal Eckhardt <neckhar  2008-04-11 14:35:24 
Re: Customer Service Rep
"D.F. Manno" &l  2008-04-11 23:07:35 
Re: Customer Service Rep
huey.callison@[EMAIL PROT  2008-04-16 17:41:07 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-16 18:00:08 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-16 23:00:58 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-16 23:42:16 
Re: Customer Service Rep
"Anny Middon" &  2008-04-18 11:03:46 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-18 16:06:56 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-18 16:51:33 
Re: Customer Service Rep
Neal Eckhardt <neckhar  2008-04-18 13:05:27 
Re: Customer Service Rep
groo <afcagroo@[EMAIL   2008-04-19 01:07:08 
Re: Customer Service Rep
ctbishop@[EMAIL PROTECTED  2008-04-18 18:55:37 
Re: Customer Service Rep
Neal Eckhardt <neckhar  2008-04-21 08:41:27 
Re: Customer Service Rep
"Anny Middon" &  2008-04-21 12:45:26 
Re: Customer Service Rep
ebenZEROONE@[EMAIL PROTEC  2008-04-21 19:08:02 
Re: Customer Service Rep
Sean Houtman <grommit3  2008-04-22 02:41:24 
Re: Customer Service Rep
ebenZEROONE@[EMAIL PROTEC  2008-04-22 17:08:01 
Re: Customer Service Rep
"Cheetah" <C  2008-04-16 16:17:10 
Re: Customer Service Rep
huey.callison@[EMAIL PROT  2008-04-16 20:42:39 
Re: Customer Service Rep
"Reunite Gondwanalan  2008-04-16 20:22:49 
Re: Customer Service Rep
Les Albert <lalbert1@[  2008-04-16 16:24:09 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-16 19:22:14 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-17 00:36:07 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-16 19:57:16 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-17 01:26:18 
Re: Customer Service Rep
"Reunite Gondwanalan  2008-04-16 20:27:01 
Re: Customer Service Rep
Les Albert <lalbert1@[  2008-04-16 17:38:53 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-17 00:49:12 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-16 20:16:19 
Re: Customer Service Rep
Neal Eckhardt <neckhar  2008-04-17 08:41:56 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-17 16:29:10 
Re: Customer Service Rep
TedTheCat <tedthecat85  2008-04-11 12:06:51 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 19:33:16 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 19:52:01 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 19:59:15 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-11 17:58:04 
Re: Customer Service Rep
Veronique <veroniqueun  2008-04-11 13:20:51 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-11 22:04:16 
Re: Customer Service Rep
Veronique <veroniqueun  2008-04-11 13:26:37 
Re: Customer Service Rep
Veronique <veroniqueun  2008-04-11 13:28:04 
Re: Customer Service Rep
Veronique <veroniqueun  2008-04-11 13:31:58 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 20:51:31 
Re: Customer Service Rep
darkon <darkon.tdo@[EM  2008-04-11 16:10:04 
Re: Customer Service Rep
"Bill Bonde ( 'the o  2008-04-13 23:43:08 
Re: Customer Service Rep
Dana <dcarpend@[EMAIL   2008-04-11 14:16:56 
Re: Customer Service Rep
Dana <dcarpend@[EMAIL   2008-04-11 14:24:57 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-11 16:44:49 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-11 21:53:42 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-12 15:07:27 
Re: Customer Service Rep
xhoster@[EMAIL PROTECTED]  2008-04-12 23:30:27 
Re: Customer Service Rep
Mr C <camsoccer@[EMAIL  2008-04-11 15:40:07 
Re: Customer Service Rep
Snidely <Snidely.too@[  2008-04-11 20:31:58 
Re: Customer Service Rep
Veronique <veroniqueun  2008-04-12 10:40:10 
Re: Customer Service Rep
"Richard R. Hershber  2008-04-12 12:05:41 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-12 19:27:48 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-12 23:06:31 
Re: Customer Service Rep
Opus the Penguin <opus  2008-04-12 23:17:58 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-12 23:33:24 
Re: Customer Service Rep
"Bill Bonde ( 'the o  2008-04-14 17:34:01 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-12 18:43:49 
Re: Customer Service Rep
bill van <billvan@[EMA  2008-04-13 00:04:48 
Re: Customer Service Rep
"Reunite Gondwanalan  2008-04-12 17:45:58 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-13 00:11:35 
Re: Customer Service Rep
Mary <mrfeathers@[EMAI  2008-04-13 15:23:46 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-13 12:12:51 
Re: Customer Service Rep
Nick Spalding <spaldin  2008-04-13 21:44:35 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-14 09:02:53 
Re: Customer Service Rep
Neal Eckhardt <neckhar  2008-04-14 15:43:01 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-14 13:08:04 
Re: Customer Service Rep
Lisa Ann <lisa-ann@[EM  2008-04-13 14:22:10 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-13 13:32:14 
Re: Customer Service Rep
Les Albert <lalbert1@[  2008-04-13 11:52:55 
Re: Customer Service Rep
"Reunite Gondwanalan  2008-04-14 12:40:46 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-14 13:07:23 
Re: Customer Service Rep
QueBarbara <que.barbar  2008-04-14 18:48:02 
Re: Customer Service Rep
Greg Goss <gossg@[EMAI  2008-04-20 17:18:57 
Re: Customer Service Rep
Dover Beach <moon.blan  2008-04-20 23:52:03 
Re: Customer Service Rep
Jerry Bauer <usenet@[E  2008-04-20 17:11:22 
Re: Customer Service Rep
Bill Turlock <"Bi  2008-04-20 20:33:27 
Re: Customer Service Rep
Les Albert <lalbert1@[  2008-04-20 20:36:03 
Re: Customer Service Rep
"Bill Bonde ( 'the o  2008-04-14 17:34:14 
Re: Customer Service Rep
Curse Of Millhaven <mi  2008-04-12 17:52:35 
Re: Customer Service Rep
Dana <dcarpend@[EMAIL   2008-04-16 17:39:37 

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tan12V112 Fri Nov 21 11:26:33 CST 2008.