Dana (dcarpend@[EMAIL PROTECTED]
) wrote:
> On Apr 11, 1:45 pm, Mary <mrfeath...@[EMAIL PROTECTED]
> wrote:
>> On Apr 11, 12:42 pm, Dover Beach <moon.blanc...@[EMAIL PROTECTED]
> wrote:
>>
>>
>>
>> > Oy. I just called Farmers (the place was previously insured
>> > through Farmers) and got an agent who is willing to give it the
>> > ol' college try.
>> > He, too, seemed to feel that it is necessary to have a human
>> > being as
>> > the named insured, though he was also willing to wedge the
>> > trust's name into the relevant field. So I put a call in to my
>> > lawyer (not my husband) and asked if I should be the named
>> > insured since I'm the trustee. I really don't think my mom
>> > should be the named insured.
>>
>> I don't understand why they think a trust or other non-human
>> being can't be a named insured. Companies are named insured all
>> the time.
>>
>> I mean, these people are working in the insurance industry,
>> shouldn't they know this stuff?
>>
>
>
> You apparently hold the charmingly naive notion that customer
> service representatives know at least a modi*** of information
> about the company they represent. It is my sad duty to inform you
> that I recently got on live "help" chat (and I use the term "help"
> quite loosely) with Comcast cable, to ask them what channels were
> included in basic cable. The rep could not tell me. They gave me
> the URL to the page on the website I had already been to. I
> pointed out to them that the webpage instructed customers to click
> on a drop down list and choose the service package they were
> interested in, but failed to actually provide a drop down list.
> Could they please just tell me which of the channels listed were
> included in basic cable?
>
> No, they could not. They could only look at the same damned
> website I was already on, and read it to me. That was all. They
> could, however, put in a request for a program guide to be
> snail-mailed to me. Which took about two weeks, BTW.
>
Could they put in a request for a program guide to be snail-mailed to
themselves?
--
Opus the Penguin
Most of us don't store much fat in our heads. - bill van


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