On Apr 11, 1:45 pm, Mary <mrfeath...@[EMAIL PROTECTED]
> wrote:
> On Apr 11, 12:42 pm, Dover Beach <moon.blanc...@[EMAIL PROTECTED]
> wrote:
>
>
>
> > Oy. I just called Farmers (the place was previously insured through
> > Farmers) and got an agent who is willing to give it the ol' college
try.
> > He, too, seemed to feel that it is necessary to have a human being as
> > the named insured, though he was also willing to wedge the trust's
name
> > into the relevant field. So I put a call in to my lawyer (not my
> > husband) and asked if I should be the named insured since I'm the
> > trustee. I really don't think my mom should be the named insured.
>
> I don't understand why they think a trust or other non-human being
> can't be a named insured. Companies are named insured all the time.
>
> I mean, these people are working in the insurance industry, shouldn't
> they know this stuff?
>
You apparently hold the charmingly naive notion that customer service
representatives know at least a modi*** of information about the
company they represent. It is my sad duty to inform you that I
recently got on live "help" chat (and I use the term "help" quite
loosely) with Comcast cable, to ask them what channels were included
in basic cable. The rep could not tell me. They gave me the URL to
the page on the website I had already been to. I pointed out to them
that the webpage instructed customers to click on a drop down list and
choose the service package they were interested in, but failed to
actually provide a drop down list. Could they please just tell me
which of the channels listed were included in basic cable?
No, they could not. They could only look at the same damned website I
was already on, and read it to me. That was all. They could,
however, put in a request for a program guide to be snail-mailed to
me. Which took about two weeks, BTW.
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