Re: Customer Service Rep

Dover Beach (moon.blanched@[EMAIL PROTECTED]
) wrote:
> Opus the Penguin <opusthepenguin+usenet@[EMAIL PROTECTED]
> wrote: 
>> Dover Beach (moon.blanched@[EMAIL PROTECTED]
) wrote:
>> 
>>> Me: Sweetheart, my job is not to explain legal trusts to you. 
>>> Can I talk to someone else? 
>> 
>> Did you really call the person "sweetheart"? Was the rep male or
>> female?
>> 
> 
> Female and young.  And I felt bad about it.  I wandered down the
> hall and gloomily told two of my cow orkers that I had just called
> a sales rep "sweetheart".  They said "Uh oh!".  But really, she
> kind of deserved it.  You can't tell from my transcript but her
> entire tone implied that I was obviously trying to cheat the poor,
> innocent insurance company with my fancy legal mumbo-jumbo. 
> 
> 

That came through pretty well in the transcript. I wasn't faulting 
you so much as admiring you.

-- 
Opus the Penguin
Facts are for wimps. Real usenet posters just say stuff that sounds 
right. - Huey Callison