Mary <mrfeathers@[EMAIL PROTECTED]
> wrote:
> On Apr 10, 5:26 pm, Dover Beach <moon.blanc...@[EMAIL PROTECTED]
> wrote:
>> Me: I'd like to get a quote for some insurance for a house we
>> own in California that we rent out. We'll need earthquake
>> insurance too.
>>
>> Rep: Are you the owner?
>>
>> Me: I'm the trustee. The house is held by a trust.
>>
>> Rep: Is that like a living will?
>>
>> Me: Uh, no, not at all, actually.
>>
>> Rep: Please hold.
>>
>> Rep: Who owns the house?
>>
>> Me: The trust owns the house.
>>
>> Rep: What's the name of the trust?
>>
>> Me: The Elsbeth Beach Trust.
>>
>> Rep: Who is that?
>>
>> Me: My mom.
>>
>> Rep: Well, she's the owner, she would have to purchase the
>> insurance.
>>
>> Me: No, the name is irrelevant. She's the beneficiary. I'm
>> the trustee.
>>
>> Rep: And she lives in the house.
>>
>> Me: No, she lives near me in Colorado. The house is in
>> California.
> We
>> rent it out.
>>
>> Rep: Well, it's her house.
>>
>> Me: No. The house is not owned by a human being. It's owned
>> by a legal entity called a trust.
>>
>> Rep: Well, who takes care of it?
>>
>> Me: The tenant calls my sister when she has problems.
>>
>> Rep: Your sister is in California?
>>
>> Me: Yes.
>>
>> Rep: So is she the owner?
>>
>> Me: Is there someone else I can talk to? Can I talk to
>> someone in underwriting?
>>
>> Rep: Underwriting is going to want to know who owns the house.
>>
>> Me: THE TRUST OWNS THE HOUSE.
>>
>> Rep: <dripping with suspicion> Explain to me how there can be a
>> trust with a trustee AND a beneficiary.
>>
>> Me: Sweetheart, my job is not to explain legal trusts to you.
>> Can I talk to someone else?
>>
>> Rep: Is the house on a yearly lease?
>>
>> Me: No. It's month-to-month.
>>
>> Rep: Well, we wouldn't cover it then. It has to be on a
>> yearly lease
> .
>>
>> Me: All righty then. Bye.
>
>
> You're calling THAT customer service?
Sure -- it's something like getting a cow serviced.
(I am NOT calling Dover a cow.)
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